57 people have already reviewed Showpo. I had to speak to their Chat customer service(since they don’t do phone customer service) to see if it got lost in the mail or anything. I recently purchased a dress from Showpo - the description of the dress was a ruched detail, and it had tie tassels at the bottom of the dress which appeared like the ruching and length of the dress could be adjusted to fit the body better. She literally responded “here’s our size guide you should check that before you order” I DIDNT ORDER THE WRONG SIZE!!!! I haven't tried to return anything and have only had one interaction with customer service and have no complaints. There’s a lot of good reviews in here. The worst ! I got someone around 1pm, and told her what happened and said the reason it showed it wasn’t eligible is because I used Apple Pay for my payment. Ridiculous. We will pass this on to the relevant department for review as we do definitely understand your feedback and perspective on this. Kindest, Team Showpo, Hi Logan, We're really sorry to hear your experience with us has left you feeling this way. Do you agree with Showpo’s 4-star rating? We'd love to look into your experience and see what's gone on, and hopefully work on some resolutions for you. The clothing is great quality, reasonable pricing and the sizing is true to size. | Read 41-60 Reviews out of 1,103 The first time was too small so my next order I sized up, and it was... still too small?? I’ve ordered multiple items, only have had to return one because I made a mistake and ordered myself the wrong size, the return was fast and easy. Ordered 2 dresses. A bot, and all the positive comments are bots too. You can check out what these Showpo Coupon Code are at allcoupons.co.nz and learn how to use them. I’ve also had a question and reached out to customer service via Facebook messenger and got a very quick response from a representative, (April) she was so kind and so helpful. We'd love to look into your experience and see what's gone on, and hopefully work on some resolutions for you. Customer service was painful to communicate with and did nothing to resolve the issues. Thank you . Started out by never getting a confirmation email so I used the chat. And when you ask for a refund and cancel the order as its not even left the warehouse yet (4 days after the supposed arrival date) they say no wait while we investigate. I bought a pair of shoes...returned it for a refund.. got credit..which has an expiration date.Yes, they have it on their terms..but who genuinely thinks a solely online store will not offer refunds. I recently ordered for the first time three items from Showpo, not only was the quality horrendous of the clothing, I also had an item missing from my order. I live in Canada so it takes about 4 weeks or so to receive my order which seems like a while but now i just expect it to take that long. When I tried to do it all over again, Showpo’s website stated I was not eligible for any returns at this time when I received the items a day ago. What online store who stands behind the quality of their products does this in 2021 ?!?! You need this code in order to inform Showpo to remove part of the cost of your total order. Kindest, Showpo. Thank you! Very happy. I’ve been hit with worse and boy was it was well worth it! Buyer beware I guess. Products are usually very very good quality, so I am sure this instance was an outlier. Kindest, Showpo. Description. Super helpful with returns. Shop hundreds of styles dropping weekly and track your new look right to your door. It is extremely disappointing that showpo offers store credit instead of refunds. Excellent service. Stay far away. Simply copy the code that is presented to you. Ordered a pair of shoes from Alias Mae, an Australian brand not easily found in Canada. Hey Georgianna, We're really sorry to hear your experience with us has left you feeling this way. I want a refund for an item I never recieved and its not even left your warehouse. Not the first time ordering clothes from Showpo...I can always rely on the fact, they have great quality clothes! I will start by saying this site is safe and legit.I have placed at least four orders with this site between 2018 and 2021. Buyer beware I guess. You may want to read the shocking complaints about Showpo in our review. I tried to return it as per the return policy. I decided to go through PayPal, but received an error. Consumers satisfied with Showpo most frequently mention customer service, store credit and good quality. Hi Sonny, We're really sorry to hear your experience with us has left you feeling this way. Check out what 1,103 people have written so far, and share your own experience. I got 20% off my next order, and my new dress shipped the morning after order! If you can reach out at info@showpo.com we'll have your enquiry escalated and can hopefully turn your experience with us around. Also, every time they respond to someone on this forum it’s the same response. Hi Brittney, We are glad to hear your past experiences with us have been great and we hope to see you shopping with us again soon. I made 2 separate orders and the quality was SHOCKING on both items. Jane Lu is an icon in the Asian Australian scene for her business savviness and success in building up Showpo after leaving Ernst and Young and today the company achieves a $10 million annual turnover. We'd love to look into your experience and see what's gone on, and hopefully work on some resolutions for you. When I inquired it has been days of excuses back and forth they asked for pictures of “the bad quality feeling “ what ? If you've had a particular issue with your order, we'd love to look into it for you and hopefully turn your experience with us around. Check out what 1,209 people have written so far, and share your own experience. Best thing about them is their customer service team, always so friendly and accommodating. There’s a lot of good reviews in here. ! And when you ask for a refund and cancel the order as its not even left the warehouse yet (4 days after the supposed arrival date) they say no wait while we investigate. The prices they show online are cheaper than what they’ll charge you after you place your order. Its not my problem. We only ever want our customers to love shopping Showpo, so it's disappointing that this has not been the case. Excellent customer service! This online store is a scam. Shania M. asked 6 months ago. They do not have reviews on the clothing items so you are buying blind. We'd love to look into your experience and see what's gone on, and hopefully work on some resolutions for you. Share. I was wrong - the dress came, the tassels were decorative, the ruching was off, it looked more like wrinkles than ruching. I had a store credit that I needed refunded, I went on to have a live chat with Andrea who sorted it out in a couple of minutes. Long story short, it’s such a hassle to get their items, return anything or try to get some help for such a small issue. Customer service was great - they helped me out when I was struggling to figure out how to apply the student discount. If you live on the US, it can be a pain for shipment/ returns. Thanks for your kinds words, Alicia! Extremely disappointed. I have experienced some issues with product quality (e.g. I decided to return them both and was able to go through the process until it came time to see how I would like to pay for shipping. The following morning I tried to get help through Chat support around 10AM, no one was available. Not impressed and considering the saturated market of online retailers..I will take my money elsewhere and by the looks of things so will many others. Kindest, Showpo, Hi Shania, We definitely appreciate your feedback on this and will take this on board. The threading was loose, the fabric and print looks cheap and for some reason, it has a really weird smell to it. Do you agree with Showpo’s 4-star rating? I have ordered from Showpo multiple times and I love their products!! The delivery took a long time, so would the return. Mad I fell for this company. Not impressed and considering the saturated market of online retailers..I will take my money elsewhere and by the looks of things so will many others. We only ever want our customers to love shopping Showpo, so it's disappointing that this has not been the case. Shipping took slightly longer than expected (about a week late). I bought a pair of shoes...returned it for a refund.. got credit..which has an expiration date.Yes, they have it on their terms..but who genuinely thinks a solely online store will not offer refunds. If you've had a particular issue with your order, we'd love to look into it for you and hopefully turn your experience with us around. You can always reach out to us at info@showpo.com, our team works hard to ensure shopping with us is as fun and easy as possible. I told Angelina in the chat it was the wrong size and I ordered a 12 not 16. We'd love to look into your experience and see what's gone on, and hopefully work on some resolutions for you. First time purchaser from Showpo. What online store who stands behind the quality of their products does this in 2021 ?!?! Kindest, Showpo, Hey Cassandra, We're sorry to hear you feel this way about us, that's disappointing to hear as we work really hard to design and stock incredible pieces for our customers. I’ve read they only do in store credit which is a scam and completely ridiculous. Are you thinking of shopping on Showpo.com? Kindest, Showpo, Hi Sophie, we're really sorry to hear that you feel this way. It was on sale but no one was able to help me and they just gave me excuses when I voiced my concerns. Read about their experiences and share your own! I got notified my dress wasn’t in stock a few days after ordering ... but no biggy! Not worth the money! 2. They mislead you, your item doesn't arrive when it's supposed to and when you complain they say wait another day whilst we investigate and they still dont get back to you. Showpo loves to help their customers save more while shopping and recently launched Showpo Code: Get an Extra 20% Off Orders $100+ at Showpo.com and have 46 Discount Codes. I give them a two star since I liked the clothes from my first order. What is Showpo？ Showp is a website focusing on women’s clothing, providing dresses, clothes, shoes, accessories and more. We'd love to look into your experience and see what's gone on, and hopefully work on some resolutions for you. Shop the latest women's fashion online at Showpo. We don’t do traditional ‘exchanges’. We're happy to hear you love shopping Showpo. Customer service was painful to communicate with and did nothing to resolve the issues. We only ever want our customers to love shopping Showpo, so it's disappointing that this has not been the case. They were super nice, and also helpful. Other than that, they’re overpriced and could definitely get better quality clothing from ASOS, or Nastygal. Kindest, Showpo, Hi Sophie, we're really sorry to hear that you feel this way. I tried to return it as per the return policy. Hi Laura, We are glad to hear your past experiences with us have been great and we hope to see you shopping with us again soon. I was so blown away by the positive experience, I couldn't be more happy about choosing Showpo!! Please send us an email at info@showpo.com Kindest, Showpo, Hi Becky, We're really sorry to hear your experience with us has left you feeling this way. I'll start by saying the dress ended up being perfect! Hi Laura, We are glad to hear your past experiences with us have been great and we hope to see you shopping with us again soon. We only ever want our customers to love shopping Showpo, so it's disappointing that this has not been the case. If you can reach out at info@showpo.com we'll have your enquiry escalated and can hopefully turn your experience with us around. Download Showpo: Fashion Shopping and enjoy it on your iPhone, iPad and iPod touch. Based out of Australia but shipping to major locations (with various thresholds for free shipping) you can access that hand selected creations through the Show Po website and app. I want a refund for an item I never recieved and its not even left your warehouse. The threading was loose, the fabric and print looks cheap and for some reason, it has a really weird smell to it. I will write reviews and warn others. I've bought from Showpo 4 times now and everything I've received my order, they've been too small. The online chat feature is extremely helpful and makes things quick and easy. Customer service was great - they helped me out when I was struggling to figure out how to apply the student discount. Start your review of Showpo! Mad I fell for this company. All rights reserved. Think again. loose threads, material quality), but this has only happened once out of all the orders I have placed. However, it has made me a bit wary of this site. Used Chat to organise a return of 2 dresses that didn't fit. Please send us an email at info@showpo.com Kindest, Showpo, Hi Becky, We're really sorry to hear your experience with us has left you feeling this way. Kindest, Team Showpo. Please don't order from here. If you can reach out at info@showpo.com we'll have your enquiry escalated and can hopefully turn your experience with us around. I had to speak to their Chat customer service(since they don’t do phone customer service) to see if it got lost in the mail or anything. I live in NZ as well and I don’t really want to be wasting money so if anyone could help I’d truly appreciate it. It had my size wrong when I know I ordered a 12 and it said I ordered a 16 on the invoice. This online store is a scam. So easy. FREE & Fast shipping over $50, Afterpay & easy returns. Where is romwe located?- china. Hi Sonny, We're really sorry to hear your experience with us has left you feeling this way. Showpo (Footwear): 4.4 out of 5 stars from 3,997 genuine reviews on Australia's largest opinion site ProductReview.com.au. I made 2 separate orders and the quality was SHOCKING on both items. | Read 61-80 Reviews out of 1,209 Dresses | Shop Women's Dresses Online NZ | Showpo. 2nd Encounter) I decided to give them another go expecting it to delay. Products are usually very very good quality, so I am sure this instance was an outlier. You have to keep chasing them. If you can reach out at info@showpo.com we'll have your enquiry escalated and can hopefully turn your experience with us around. I made 2 separate orders and the quality was SHOCKING on both items. They smelled bad and were the cheapest horrible quality. Customer service was painful to communicate with … Showpo has a consumer rating of 4.45 stars from 759 reviews indicating that most customers are generally satisfied with their purchases. Book your return through our portal here. Other than that, they’re overpriced and could definitely get better quality clothing from ASOS, or Nastygal. I'm a size 10 and I got a size 14 dress and it was so ill fitting and awkward. Visit this … Customer service wouldn’t even provide a free returns label despite the dresses looking nothing like the pictures and the quality being so bad it’s unwearable. Read about their experiences and share your own! I was then asked to leave a review, even after explaining the whole situation and left basically with no choice. I have ordered from Showpo multiple times and I love their products!! Will continue to order from this site! They are a fraud !! The company is one of the fastest-growing success stories in the online retail industry. If you can reach out at info@showpo.com we'll have your enquiry escalated and can hopefully turn your experience with us around. Featured. But in my opinion, the fact that showpo does “store credit” got me to not buy anything from there anymore. I’ve been hit with worse and boy was it was well worth it! If you can reach out at info@showpo.com we'll have your enquiry escalated and can hopefully turn your experience with us around. It is extremely disappointing that showpo offers store credit instead of refunds. 1st Encounter) It was stated I was going to get it on a specific day, and did not receive it in the mail until 3 weeks later. We'd love to look into your experience and see what's gone on, and hopefully work on some resolutions for you. We would love to look into your experience & see what's gone one. I purchased a dress for my engagement photoshoot and it did not look that good on me. How would you rate this product? Extremely disappointed. We will pass this on to the relevant department for review as we do definitely understand your feedback and perspective on this. Paid $20 duties on a $170 purchase. I recently purchased a dress from Showpo - the description of the dress was a ruched detail, and it had tie tassels at the bottom of the dress which appeared like the ruching and length of the dress could be adjusted to fit the body better. FREE & fast shipping on orders $50+, Afterpay & easy returns. Showpo 2019 Review. Kindest, Showpo, Hi Shania, We definitely appreciate your feedback on this and will take this on board. We only ever want our customers to love shopping Showpo, so it's disappointing that this has not been the case. One really good thing tho, is that they have a really good costumer service. You wouldn't even be able to iron it out to look like ruching. We're happy to hear you love shopping Showpo. 2nd Encounter) I decided to give them another go expecting it to delay. Kindest, Showpo. Showp’s products are sold at mid-range prices, for example, skirts are basically around $50. Voice your opinion today and hear what 55 customers have already said. If you can reach out at info@showpo.com we'll have your enquiry escalated and can hopefully turn your experience with us around. 55 people have already reviewed Showpo. I will write reviews and warn others. The delivery took a long time, so would the return. It was very easy to have my order returned and receive store credit as compensation. When I tried to do it all over again, Showpo’s website stated I was not eligible for any returns at this time when I received the items a day ago. So ill fitting and awkward and enjoy it on your iPhone, iPad and iPod touch stands behind quality. Has a really good thing tho, is that they have a huge range all over the world can a! Ll charge you after you place your order popular online fashion retailer based in Sydney, Australia biggest. Call but returning to them is useless not been the case and for reason. 16 on the fact that Showpo does “ store credit Thurs from NZ and the sizing is true size. 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