If playback doesn't begin shortly, try restarting your device. Product must be purchased & installed separately. Service is applicable to existing SureCall signal boosters installation, including Flare and Fusion4Home models. A booster with a higher gain value will provide a stronger signal and/or a coverage area than...Read More, Bars on a cell phone usually are not an accurate measure of cell phone strength. Next, check the power source and see if it’s operational and the fuse is intact. To be sure you have enough separation between your inside and outside antennas, use the table below for reference. How do SureCall residential cell phone boosters work. +1 888 365 6283 support@surecall.com 48346 Milmont Drive. CASE STUDIES. Call: 1-888-365-6283, Email: support@surecall.com, or Visit: www.surecall.com/support Problem Resolution Signal booster has no power Connect the … PRODUCT FEATURES: The SureCall FlareDB+ cell phone signal amplifier boosts weak signal up to 3,500 sq. Page 7: Step 4. Does your booster have DIP Switches or Dials? Learn how your comment data is processed. Coverage: 7k to 15k sq ft i. Users Manual. To do this, simply turn off the amplifier completely. A cell phone signal booster is a type of bi-directional amplifier (BDA), as it is commonly named in the wireless telecommunications industry. Why does it occur? Page 15 TROUBLESHOOTING Problem Resolution Your booster restarted Each SureCall booster is equipped with Auto Shutdown and shut down for 15 to prevent cell tower interference. … Shopping. IN THE NEWS. … Support Center Home ; SureCall Signal Booster Customer Service ; About SureCall Signal Boosters ; Contact; Contact; Troubleshooting Your Booster No articles were found in this category. While cell phone boosters and amplifiers do not typically require much maintenance, regular equipment checks and maintenance can help extend the life of your signal booster and give you better signal booster performance to keep your signal strength at max reliability. Let us start with the power light. Download: Mirror Download [FCC.gov] Document ID: 2291547: Application ID: ygKZDCrnpNCzIB4FTrQVqQ== Document Description: Users Manual: Short Term Confidential: No: Permanent Confidential : No: Supercede: No: Document … You can have two...Read More. Loose connections can interfere with your amplifier’s ability to receive or transfer power or cell signals. They are like a gas gage, they give you an idea of what a the signal is, not the actual strength. This results in fewer dropped calls, improved battery life, higher audio quality, and faster data and streaming. Avoid obstructions like locating inside antenna inside of a metal or thick wood cupboard or placing the outside antenna underneath a structure, in a tree canopy, or anywhere else with obstructions between the antenna and the nearest cell phone tower. The flashing red light usually happens once the incoming signal is too strong for the booster. Shopping. Guide. For SureCall mobile units in vehicles, simply unplug the power adapter from its power source. The SureCall FlareDB+ cellular signal booster combines the booster and indoor antenna to streamline the system's design for easier installation and an attractive, low-profile appearance. Tri-Band Wireless Adjustable Signal Booster, 3G-4G Multi-use Signal Booster Kit, for T-Mobile 2G thru 4G, MULTI-USE KITS. If the booster is plugged in and this is still not on, you may be dealing with a faulty power supply. Info. Your email address will not be published. Above video goes through troubleshooting the SureCall Flare Series signal boosters by explaining all the lights and what they indicate. everything you need to know about signal boosters, Best 5G Phones On The Market (Updated Feb 2021), Verizon Deploys SureCall Network Repeaters, Verizon deploys network repeaters from FRTek and SureCall, The 5G Effect: How Enterprises Will Change, SureCall Announces Innovative 5G mmWave Signal Booster Platform to Be Featured at MWC19 Los Angeles, SureCall Introduces Fusion Professional for Large Homes and Offices. 4 SureCall Inc 188835283 supportsurecall.com www.surecall.com SureCall Inc 188835283 supportsurecall.com www.surecall.com 5 How It Works How it works 1. Tap to unmute. This SureCall cell phone signal booster reviews blog post details various aspects of SureCall boosters that customers have liked or disliked over long period of use versus immediate review posted after receiving the product and trying it out once, for the first time. Contact tech support at 1-888-365-6283, email support@surecall.com, or go to surecall.com and log on via online support to receive a Return Merchandise Authorization (RMA). Also, keep in mind that when it comes to antenna separation, vertical separation is better than horizontal. TRIFLEX-2GO-T extender pdf manual download. If it is on, your booster is powered up and working. To extend the life of your cell phone booster or amplifier, we recommend performing the following simple actions every 2-6 weeks: An amplifier will usually operate at about 20 degrees over ambient temperature but can function effectively at temperatures as high as 150 degrees Fahrenheit. The booster is rated for 5-15V input voltage. troubleshooting techniques on our SureCall YouTube channel @SureCall Stay up to date with all things SureCall . SureCall Booster Lights-What Do They Mean? Includes indoor and outdoor antenna mounting, wiring and power. Copy link. Power light. There is no single reason that your cellular signal booster may have less coverage. They also provide guaranteed results with a 60-day money back guarantee and 3-year manufacturer's warranty. Many different elements come into play and, to name a few, this can include: incorrect … 1. It can be the construction materials of the home itself, if it’s located in the mountains or in a canyon, or a combination of any of those factors. For SureCall mobile units in vehicles, simply unplug the power adapter from its power source. Placing the antennas in a high traffic area increases the likelihood of being damaged by passers-by. Cell phone signal boosters are a great way to improve your cell service for all cell carriers, cell phones, tablets, and other cellular devices. SureCall, the performance leading cell phone signal booster manufacturer, announced the new FlareDB+, a new dual-band in-home booster. If playback doesn't begin shortly, try restarting your device. Do you have questions about our SureCall products? With confidence, we say this is the best new signal booster on the market today. Generally, there’re three unique colors on SureCall boosters that work as light indicators. Resolve minor issues if possible or recommend next steps for larger repairs. These include Red, Green and Yellow or Amber. Wait 15-30 seconds, then power the signal booster back on. Cellphone-Mate Inc. dba SureCall Consumer Booster Users Manual. Wait 15-30 seconds, then power the signal booster back on. Watch later. An outside antenna collects signal from the cell tower. In Summary. 8 articles Returns & Exchanges. When a boosted signal is broadcast from an interior antenna(s) and reaches the exterior antenna, a feedback loop can occur. Fremont, CA 94538. Data. View and Download SureCall TRIFLEX-2GO-T user manual online. Prior to securing the location of any booster parts, a “soft install” is recommended as adjustments may be needed to optimize performance. Sheet. Your planned location for the booster (central to where signal is needed) should be near an existing electrical outlet. Up Next. Damaged, frayed or tightly pinched cables are not only detrimental to achieving better signal booster performance but but it can also can pose a safety risk to your home. If the problem has to do with the cell tower or cellular provider, you’ll need to contact your cell company. DO NOT use the booster with a higher voltage power supply. SureCall FlareDB+ Cell Phone Signal Booster for Working from Home | Boosts Verizon . How to Troubleshoot Your Flare Signal Booster | SureCall - YouTube. SureCall has been helping individuals and business surmount cell phone signal problems since 2001. Personalization & Setup Signal optimization to provide improved cellular coverage, reduced dropped calls … SureCall Troubleshooting Here are some of the most usual troubleshooting issues people have encountered with SureCall devices: Signal Booster Has No Power If your Signal Booster has no power, first verify that the Power LED on the booster is on. Quick Install. GUIDES. Service covers troubleshooting of entire setup, including signal booster, outdoor antenna, wiring, and power. If it does, you can manually adjust the gain of the booster. This site uses Akismet to reduce spam. We are commited to providing the highest level of customer support, so stop on by our product support page. The SureCall Guardian4 signal booster is a 90.219 Class B Device. Strive for a nice, finger-tight connection. SureCall is the only cell phone booster name on the market to report real coverage expectations and still overdeliver in performance. The FlareDB+ is the most powerful booster in… Boosts Voice, Text and 4G LTE Signals for Verizon, AT&T, and T-Mobile operating on bands 12/13. Two common issues can occur with your cell phone booster, but we will walk you through dealing with them. Search the SureCall Signal Booster help docs: Toggle Navigation. With the lights come six different set of actions that the lights usually indicate. SureCall's award-winning cell phone signal boosters excel in reliable signal, innovative design and superior technology. It is important to understand what “too strong” means. Kelly is setting up a cellular booster kit the proper way using the Octopus cell booster installation tool. 4 articles Shipping. Naturally, in order to get the best signal booster performance, the booster and its components should be installed correctly and should not be damaged. Cell Phone Booster Troubleshooting & Common Issues. Ensure adequate separation between the planned locations of the booster and outside antenna (at least 25 ft.). These...Read More, It’s irritating when you suddenly lose cellphone reception stepping a few feet inside your home or officfrom the front steps.Many factors can reduce cell phone reception. Required fields are marked *. rules, all Part 90 Class B signal booster installations must be registered with the FCC. As the power supply is built into the body of the SureCall Flare, you’ll need to return the unit. The left indicator light lets you know if the booster is using its Automatic Gain Control function. Share. Left Indicator Light. ft. in an omnidirectional pattern. A stronger signal not only means clearer, more reliable calls, but also means better data transfer which makes internet browsing, GPS functions, and text messaging more reliable. Many different elements come into play and, to name a few, this can include: incorrect installation of the signal booster kit; weather and plant foliage by season; new construction nearby; changes to nearby cell towers; seasonal influx that increases a large number of cellular users; deterioration of booster components; misdirection of antennas; too little antenna separation. There is no single reason that your cellular signal booster may have less coverage. Once you have confirmed everything is in place, in good shape and the booster is still delivering less than the better signal booster performance you had before, contact one of our technical support experts at 888-465-6283 or support@surecall.com. If there’s one issue that makes most SureCall booster users to call the technical helpline it’s the issue of the flashing red light. Save my name, email, and website in this browser for the next time I comment. SureCall's award-winning cell phone signal boosters excel in reliable signal, innovative design and superior technology. Make sure all connections are fully inserted and tightly secured, without being overly tightened. Get better cell reception inside your home for any cell carrier. Does Your Cellular Signal Booster or Amplifier Have Less Coverage Than Before? Whatever the...Read More, In layman's terms, a gain value represents the relative level of signal enhancement a booster and/or antenna is capable of providing. SureCall Installer Tips: Manual Gain Control (MGC) Watch later. 2. 5 articles Payments. Share. You're signed out. This can damage the booster and/or cause personal injury. Cell Phone Booster Problem #1: Oscillation. Extremely warm climates may also want to avoid direct sunlight to protect the antenna from overheating. UserManual.wiki > Cellphone Mate SureCall > M2M V User Manual PDF Download & Text. It is a device used for boosting the cell phone reception to the local area by the usage of a reception antenna, a signal booster and an internal rebroadcast antenna. Tap to unmute. We suggest checking that the signal booster is installed correctly, no wires are knocked loose, no components are damaged, and, lastly, that you have enough separation between your inside and outside antennas. Tighten the connections and wrap up any loose cable. Connect Power [1] WARNING: The booster is rated for 5-15V input voltage. 2. For boosters installed in homes, offices, and large buildings, simply flip the power switches on the booster to Off. troubleshooting techniques on our SureCall YouTube channel @SureCall Stay up to date with all things SureCall. SureCall 2 Minute Troubleshooting - Ep 2 - Red Lights. This can be good or the contrary as a warning that something needs to be … If it flashes yellow, that means the Flare is self-adjusting, and is part of normal operation. Each antenna should be in a place where there is not in the way of daily activity obstructed by any other objects. Overly tightened connections can also hinder a better signal booster performance by breaking or damaging small components. Info. The power light and two indicator lights, which tell you how the booster is functioning or if it has cut back on its gain or output power. 3. The outside antenna minutes, and is now shut may … SureCall Signal Booster Customer Service Orders & Tracking. FREQUENTLY ASKED QUESTIONS Frequently Asked Questions For a list of Frequently Asked Questions and a comprehensive, up-to-date Troubleshooting Guide, please visit our website at: www.surecall.com or call us at 1-800-365-6283. Call us! Based on the light sequences on your booster, you can turn down the gain levels for each of the five bands to lessen the amount of required separation. There are three lights on the front of your Flare. Copy link. Get everything you need to know about signal boosters by visiting the SureCall blog or connect with SureCall on Facebook, Twitter and YouTube. In some cases, a loss of signal strength may be due to a poorly maintained antenna. Under Section 90.219(d)(5) of the Commission’s . Booster Kit Installation Installation of your SureCall signal booster, including Flare and Fusion4Home models. It specifically boosts indoor signals for Verizon, AT&T, and T-Mobile devices. You only need to follow a few simple steps to resolve the problem! If you feel excessive heat or are worried that your booster may be producing too much heat, please contact one of our technical support experts at 888-465-6283 or support@surecall.com. Your email address will not be published. Power-cycling your signal amplifier essentially means restarting the booster. What’s the Difference Between GSM, CDMA, & TDMA? Make sure your cables are well-maintained and free of damage. It’s actually easy to address. 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